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Rooms and Guests2 Guests, 1 Room
Key details

Hotel overview and key features

Praesident-Krahn-Str. 13, Hamburg, Germany, 22765

Best Western Raphael Hotel Altona, a 3-star superior hotel, is located in Altona, an upscale borough known for its boisterous Sunday market inside the 19th-century Fish Auction Hall. The hotel is 328.1 ft from Altona train station and 3.3 ft from Hamburg-Altona Cruise terminal, with easy access to Hamburg Airport via the S-Bahn. Nearby attractions include the Reeperbahn, Grosse Freiheit, and Theatre Neue Flora, all within walking distance.

Comfortable & Soundproof Rooms

The 43 individually furnished rooms at Best Western Raphael Hotel Altona feature minibars, flat-screen TVs, and private bathrooms with complimentary toiletries. Some rooms include a separate seating area, while all offer soundproof walls for added comfort. The hotel provides allergy-free and non-smoking rooms with heating and carpeted floors.

Breakfast & Lounge

Guests can start the day with an extensive breakfast buffet featuring regional products, including fish specialties and fresh fruit. The small hotel bar offers evening drinks, while the lounge provides free internet terminals and a cozy fireplace setting. A selection of books and board games is available around the clock.

Sauna & Cycling

The 24-hour sauna area allows guests to unwind, while the Elbe cycle path nearby is ideal for outdoor activities like hiking and biking. The hotel also offers a safe place for bicycle storage. Cultural highlights such as the Altona Theatre and Miniatur Wunderland are easily accessible.

Business & Convenience

Business amenities include a computer station, dry cleaning services, and free Wi-Fi in public areas. The hotel provides express check-in/check-out and luggage storage for convenience. Tour and ticket assistance is available for exploring Hamburg's attractions.

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Choose your ideal room style

Choose from family rooms, suites, flexible cancellation & more
Standard Single Room
Max:
2 persons
155 sq. feet 
Bed options:
1 Single bed
Shower
Heating
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Standard Double Room
Max:
2 persons
195 sq. feet 
Bed options:
1 King-size bed
Heating
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Comfort Double Room
Max:
2 persons
270 sq. feet 
Bed options:
1 King-size bed
Heating
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Prices and Availability

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Getting around

Transportation options available

City Centre
Hamburg 2.3 mi
Airports
Hamburg (HAM) 7.3 mi
Hamburg Finkenwerder (XFW) 11.2 mi
Train
Train Station Altona700 ft
Hamburg-Altona train station700 ft
Underground
Feldstrasse U-Bahn 1.4 mi

Facilities

Stay relaxed and refreshed just minutes from the airport

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Services

  • Housekeeping
  • Welcome drink

Dining

  • Bar/ Lounge area

Business

  • Fax/Photocopying

Children

  • Board games

Spa & Leisure

  • Leisure/ TV room
  • Sauna

Room features

  • Heating
  • Mini-bar
  • Tea and coffee facilities
  • Ironing facilities

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location info

Praesident-Krahn-Str. 13, Hamburg, Germany, 22765
Map view
street view
Praesident-Krahn-Str. 13, Hamburg, Germany, 22765
Nearby
Public Building
city hall of Altona
1600 ft
Museum
Altonaer Museum
1900 ft
Elbchaussee 31
Heine Haus
1900 ft
Fountain
Stuhlmannbrunnen
1600 ft
Shopping Area
Mercado
1900 ft
Church
Christianskirche
1900 ft
Store
TIDE Treibholz & Feinkost
1900 ft
Restaurants
CKTs Pommes for President
600 ft
Paul-Nevermann-Platz 15 -1 Ebene
Billy the Butcher
1400 ft
Ottenser Hauptstrasse 9 Im Alsterhaus – 4. OG Auf dem Foodboulevard
Vincent Vegan
1400 ft
Ottenser Hauptstrasse 10 Mercado Center
Jim Block Altona
1300 ft
Neue Grosse Bergstrasse 18
Coffee Fellows
1500 ft
Ottenser Hauptstr. 7
Tarifa
1900 ft
Grosse Rainstr. 23
La Creme de la Crepe
1800 ft
Erzbergerstrasse 14
Aurel
2500 ft
157 Bahrenfelder Str.
Wild Rice
2600 ft
Bahrenfelder Str. 170
Asia Imbiss Bok
2500 ft
Bahrenfelder Str. 182

Guest scores and detailed hotel feedback

Past guest experiences and opinions
84%
enjoyed their visit and would return
convenient location
friendly service
hot duvet
extra dining cost
8.4/10
Great
Rooms
7.9
Location
8.8
Service
8.1
Dining
6.8
Guest reviews
8.4/10
based on 10 reviews
8.0
8.0/10 based on 215 reviews
Tim
United States, May  2024
7.6/10

Staying at this hotel was a mixed experience. The rooms, while spacious and comfortable, could get overly hot due to the duvet. The location right near the train station is perfect for travelers, although some noise may be an issue. The service was friendly despite an attempt at lecturing, and the dining, while good, came at an extra cost. The facilities were decent overall.

Rooms
8.0
I stayed in one of the larger rooms which was just renovated, had a comfortable bed, and even had coffee, tea, and cookies provided daily. However, the duvet was too hot at times.
Service
7.0
The service here was friendly overall, with staff ready to assist in a second language.
Location
9.0
The hotel's location near the train station is a huge plus for travelers like me. It was just a short walk from Altona station, allowing easy access to different parts of the city.
Dining
7.0
The dining experience, although good, came with an extra cost of 11 euros a day. The selection was decent, but it could get a bit repetitive for longer stays.
Facilities
6.0
The hotel had adequate facilities to fulfill basic needs, although nothing exceptional stood out.
convenient location
hot duvet
Philip
United States, April  2024
7.8/10

I had a mixed experience at this hotel. The rooms were spacious with a lounge area, but they felt a little cramped and lacked desk/table space. Asking for a quiet room meant a 'quiet room', however, the connection to what used to be another hotel next door was a bit inconvenient unless you are on the 3rd floor.

Rooms
7.0
The rooms were large with a lounge area, but felt a little cramped and lacked desk/table space.
Service
8.0
The staff was very friendly and helpful, but they seemed to rush the guests at times.
Location
9.0
The location was good, right in front of Altona train station and 3 km from the city center. It was convenient for accessing the station and various transportation services.
Dining
7.0
The dining option, available for an additional 11 euros a day, had a decent selection but may not be enough to keep you interested for an extended stay.
Facilities
8.0
The hotel had decent facilities overall.
Matt
United States, April  2024
7.4/10

The hotel had modern and extremely comfortable rooms, but it was too hot at times. The service was very friendly and helpful, although there were some unfriendly and inflexible aspects. The location was very convenient with easy access to public transport and plenty of dining options. The dining experience was decent but not overly exciting. Overall, a mixed but decent experience.

Rooms
8.0
The rooms were modern and extremely comfortable, spacious, and well-equipped with amenities. However, it tended to get too hot at times.
Service
7.0
The service was very friendly and helpful overall, especially in preparing the breakfast room. However, there were instances of unfriendly and inflexible behavior.
Location
9.0
The hotel is located near Altona Train Station in a great area with plenty of dining options and easy access to public transportation.
Dining
6.0
The dining options were decent but not overly exciting. The additional cost was reasonable, but the selection could have been more diverse to maintain interest over a longer stay.
Facilities
7.0
Russell
United States, December  2023
8.6/10

I loved my stay at this hotel! The room was modern and extremely comfortable, equipped with a minibar, two TVs, and a kettle for making tea or coffee, all provided at no extra charge. It overlooked the car park, ensuring a peaceful night's sleep, although some colleagues found rooms on the station side a bit noisy. The recent renovation made the room feel fresh, the bed was cozy, and the daily provision of coffee, tea, and cookies added a lovely touch.

Rooms
9.0
The room was superbly comfortable and well-equipped. I enjoyed the modern amenities and the peaceful nights. Great value for money!
Service
8.0
The service was friendly and perfect for my needs, just a minute away from the train station. However, the language barrier with limited English communication was a slight downside. The attempt to inform about local laws, though useful, might have been more tactfully approached.
Location
10.0
The location couldn't have been better, right in front of Altona train station and close to the city center. It was ideal for exploring the city easily by train and offered convenient access to shopping areas. A true gem for train travelers!
Dining
7.0
The dining experience was good, with a decent spread available. The only downside was feeling rushed by the staff during my Sunday breakfast at 7 am. However, the variety of teas was a nice touch.
Facilities
9.0
The hotel facilities were excellent, meeting my needs perfectly. The welcome drink was a pleasant surprise. Good value for money overall.
Henry
United States, November  2023
7.6/10

I had a pleasant stay at the hotel. The rooms were surprisingly quiet, considering the proximity to the train station, although I did have a minor issue with housekeeping ignoring the 'do not disturb' sign on the first day. The service, for the most part, was courteous, though it became slightly impersonal after check-in. The hotel's location felt safe and was incredibly convenient being just a minute away from the train station, even though the decor seemed a bit dated but was exceptionally clean with all the essentials provided in the room. The dining experience met European standards and offered good value for money, but having to go to the next-door hotel was a bit inconvenient. The facilities were decent overall.

Rooms
8.0
The room was unexpectedly quiet despite the proximity to the train station.
Service
7.0
The service was courteous, especially during check-in.
Location
9.0
The hotel's location near Altona station was superbly convenient and felt very safe.
Dining
7.0
The dining options met European standards and were reasonably priced.
Facilities
7.0
The hotel facilities were satisfactory.
clean
impersonal service
Nicholas
United States, October  2023
7.6/10

My stay at the hotel was quite pleasant overall. The rooms were clean, comfortable, and perfect for our needs, although some noise was present on the station side. The service was very accommodating and friendly, especially since I don't speak German. The location was excellent, close to nice restaurants in Altona Altstadt, although a bit dated in style. The dining options offered good value for money, even though the variety was a bit limited at times.

Rooms
8.0
The room looked out over the car park, was very quiet at night, and provided ample working space with a fine shower and comfortable bed.
Service
9.0
The staff was very accommodating and friendly, particularly towards guests who did not speak German.
Location
7.0
The surrounding area was perfect, with easy access to nice restaurants in Altona Altstadt, despite some noise in the morning and during rush hours.
Dining
7.0
The dining experience was good value for money, although the breakfast selection could have been more varied.
Facilities
7.0
The facilities were satisfactory and provided a comfortable stay.
Clean
Noisy
Marie
United States, October  2023
8.0/10

The hotel offers clean, comfy rooms with friendly staff in a fantastic location, but dining options could be better. Price is reasonable, but extras come at a cost.

Rooms
8.0
The rooms were clean and rather small but well equipped with useful amenities like a minibar, two TVs, and a kettle for making tea or coffee.
Service
9.0
The staff was very helpful, polite, and friendly, making the stay pleasant.
Location
9.0
The hotel's location is great, right outside Altona station with convenient access to public transport and a variety of nearby shops, restaurants, and coffee shops.
Dining
7.0
The dining options were delightful but slightly expensive, especially with the additional cost for certain items.
Facilities
7.0
The hotel offers decent facilities that meet the basic needs of guests.
John
United States, September  2023
7.8/10

I had a pleasant stay at the hotel, with clean and comfortable rooms. The staff was very helpful and polite. The location was convenient, right in front of Altona train station and not far from the city center. The dining experience offered a decent spread of food. Overall, a good value for money option.

Rooms
8.0
The rooms were well-equipped with a minibar, two TVs, and a kettle for tea or coffee making, which was a nice touch. Changing from a smoking to a non-smoking room was easy.
Service
9.0
The staff was very polite and helpful throughout my stay.
Location
7.0
The hotel's location in front of Altona train station was very convenient for getting around. However, there was some noise at night.
Dining
7.0
The dining options provided a decent spread of food, which was enjoyable. However, it was not the most convenient setup.
Facilities
8.0
The hotel had good facilities overall, making the stay comfortable and convenient.
Jonathan
United States, July  2023
8.0/10

I had a pleasant stay at the hotel. The location is excellent, right in front of Altona train station and only 3 km from the city center. The rooms were comfortable and clean, and the staff was helpful, even assisting me in a second language. However, the dining options were not very convenient, located in the next-door hotel, and the Wi-Fi had an additional cost.

Rooms
8.0
The rooms were comfortable and clean.
Service
9.0
The staff was helpful and even assisted me in a second language.
Location
10.0
The location is excellent, right in front of Altona train station and very convenient for travelers.
Dining
6.0
The dining options were not very convenient, being located in the next-door hotel.
Facilities
7.0
The hotel facilities were satisfactory for my needs.
Bill
United States, June  2023
7.8/10

My stay at the hotel was quite pleasant. The location was very convenient, being right in front of Altona train station and only 3 km from the city center. The rooms, although on the smaller side, were clean and suitable for a short stay. The staff, while only able to communicate in German, was extremely helpful and friendly. The dining options were decent but came at an additional cost. Overall, a good value for the money with some minor drawbacks.

Rooms
7.0
The rooms were clean, rather small but fine for a short stay.
Service
8.0
The staff, although only speaking German, was really friendly and helpful.
Location
9.0
The location was perfect for me as it was right in front of Altona train station, making public transportation very accessible.
Dining
7.0
The dining at the Bahnhof was good, but the additional cost for some options was a downside.
Facilities
8.0
The facilities overall were satisfactory.
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